Terms of Service

Welcome to Carnets. By using our website and services, you agree to the following terms and conditions.

1. Service Description

Carnets provides tools to convert data exports from social media platforms (primarily Instagram) into personal, hosted travel journals ("Carnets").

2. Accounts and Data

• Eligibility: You must be at least 15 years old (or the legal age of digital consent in your country) to use this service.
• Ownership: You retain full ownership and copyright of all content you upload. By uploading content, you grant Carnets a limited, non-exclusive license to host, store, and display your content solely for the purpose of providing the service to you.
• Responsibility: You are responsible for the content you upload and share. You must not upload content that violates any laws or third-party rights.

3. Payment and Refunds

Carnets operates on a "try-before-you-buy" model. You can generate and preview your full journal for free. Payment is required to unlock full sharing features or download your journal as a PDF.

• Pricing: All prices are displayed clearly before checkout.
• Refunds: We offer a standard 14-day refund window. If you are not satisfied with your Carnet within 14 days of purchase, please contact us at hello@carnets.app for a full refund. Note that upon refund, your access to premium features for that Carnet will be revoked.

4. Intellectual Property

The Carnets name, logo, editorial designs, and technical infrastructure are the property of Couronne de Charlemagne Conseil SAS. You may not copy or reproduce our design system or source code without explicit permission.

5. Limitation of Liability

Carnets is provided "as is" without any warranties. While we take every precaution to protect your memories, we are not liable for any data loss, service interruptions, or indirect damages arising from the use of our service.

6. Governing Law

These terms are governed by the laws of France. Any disputes shall be settled in the competent courts of Marseille, France.

7. Changes to Terms

We may update these terms from time to time. We will notify you of any significant changes by posting the new terms on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about these Terms, please reach out to us at hello@carnets.app.